toydraw.

questions, answered

FAQ & shipping

What kind of drawings work best?

Almost anything! Bold outlines on plain paper work best — crayon, marker, felt-tip or paint. Characters, animals, monsters, rockets and family portraits all make wonderful figures. Very faint pencil can be harder; we'll thicken lines so they print strong.

Will it look exactly like the drawing?

It'll look like the drawing come to life — not a perfect replica. Turning a flat picture into a 3D shape takes a little interpretation. Our makers keep the wobbles, proportions and personality, and only thicken lines that are too thin to print.

Why does it arrive unpainted?

Because the artist gets to finish it! Every figure is primed in soft white and comes with a five-color paint kit, so your child can color their own creation. (It's also a lovely rainy-afternoon activity.)

What sizes are there?

Pocket Hop: about 8 cm tall, $49.00. Shelf Hop: about 15 cm tall, $89.00. Grand Hop: about 22 cm tall, $149.00.

Is it safe for kids?

Paints are water-based acrylics made for crafts — check the label in your kit for its safety certification. Every resin print is washed, fully UV-cured and primed before it ships. ToyDraws are decorative keepsakes, not toys: they contain small parts and aren't suitable for children under 3. We recommend painting with a grown-up nearby for ages 4+.

How long does it take?

We usually ship within 7–10 business days of your order, then tracked delivery takes 3–8 business days depending on where you are. You'll get emails at every step.

How much is shipping?

Tracked shipping is $8.00 per order, and free on orders over $120.00.

What's the happiness promise?

If your figure arrives damaged, or something isn't right, reply to your order email with a photo within 30 days and we'll reprint it or refund you.

What happens to my child's drawing?

We use it only to make your order. To do that it's processed by our 3D-modelling and printing partners, and stored securely so you can reorder. We never sell it or use it in marketing without asking. Email us any time to have it deleted.

Can I order the same drawing more than once?

Yes — set the quantity, or order again later. Extra palettes are great for siblings who want to paint their own version.